Jetstar Ratings and Reviews
Top Rated Hotel
Hotel Reviews
Crown Metropol
Designed by a team of internationally renowned architects, each of the 658 rooms, inclusive of 33 suites, will exude a new luxury. The cutting edge design of the hotel will blend seamlessly with unsurpassed comfort while guests will enjoy the high standards and personalised service synonymous with the Crown name. Located in the heart of Melbourne’s Southbank entertainment precinct, the Crown Metropol is the ultimate in luxury and proximity.
Average Customer Rating:
(16 Reviews) 13
Rating Snapshot (16 reviews)
5 stars
15
4 stars
1
3 stars
0
2 stars
0
1 star
0
16 out of 16(100%)customers would recommend this hotel to a friend.
Customer Reviews for Crown Metropol
Review 1 for Crown Metropol
Customer Rating:
Customer Service:
5
out of
5
Cleanliness:
5
out of
5
Rooms:
5
out of
5
Location:
5
out of
5
Value For Money:
5
out of
5
Family Friendly:
5
out of
5
dorothea54
Location: South Coast New South Wales, Australia
Type of Traveler: Couples
Review 2 for Crown Metropol
Customer Rating:
Customer Service:
4
out of
5
Cleanliness:
5
out of
5
Rooms:
5
out of
5
Location:
5
out of
5
Value For Money:
5
out of
5
Family Friendly:
4
out of
5
Bones
Location: Country NSW
Type of Traveler: Couples
Luxurious Stay
Date:September 16, 2010
Together with my wife, we flew to Melbourne for a romatic weekend. The Crown Metropol was magnificent and still looks brand new. The Buffet Breakfast in Gordon Ramsay's Restaurant downstairs was an incredible way to start each day. We ate at the Crown Casino each night, but only because you have to book in advance to eat at Gordon Ramsay's Restaurant, which we will ensure we do next time. The rooms were very clean (and my wife is very fussy!) and more importantly they were quiet. You can catch the tram almost at the front door and everything else is very close by and in walking distance. We would definitely stay at the Crown Metropol again and would probably even bring our kids next time. Our advice would be to book through Jetstar Holidays, as a flight/hotel package, otherwise booking the hotel separately was way too expensive!
1 of 1 found this review helpful.
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Review 3 for Crown Metropol
Customer Rating:
Customer Service:
5
out of
5
Cleanliness:
5
out of
5
Rooms:
5
out of
5
Location:
5
out of
5
Value For Money:
4
out of
5
Family Friendly:
3
out of
5
Jamie
Location: Melbourne
Type of Traveler: Couples
Very glamorous, but best suited to casino visitors
Date:July 29, 2010
My wife and I live in Melbourne and had to move out of home for a few days whilst we had some renovation work done on our house. We decided to treat ourselves to a bit of luxury and stay at the newly opened Crown Metropol.
The hotel and the rooms are stunning with wonderful views. Everything is brand spanking new as well which helps. Even the carpets still have that "new carpet" smell. The highlight for us was an evening at Maze, the new Gordon Ramsay restaurant in Melbourne. The food was excellent as was the service. We got talking to the wine waiter and he offered to take us back of house after our meal and give us a tour of the kitchens, which was fascinating.
The only slightly negative comment I would make is that this hotel is not designed for staying in your room. They want you in the casino, the shops, the various eateries, or the spa. As such, there is a limited selection of TV channels, with no movies. Also the internet connection was very expensive. A minor and understandable quibble.
All-in-all, a very nice hotel indeed.
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Review 4 for Crown Metropol
Customer Rating:
Customer Service:
5
out of
5
Cleanliness:
5
out of
5
Rooms:
5
out of
5
Location:
5
out of
5
Value For Money:
5
out of
5
Family Friendly:
5
out of
5
Ayasa
Location: Melbourne
Type of Traveler: Traveling with Friends
Best Hotel Ever
Date:March 15, 2010
This hotel is the one of the newest and most amazing hotels in Melbourne!!
This is a classic hotel with modern twist!!
I really loved that atmosphere of the rooms which are very relaxing.
I really loved that atmosphere of the rooms which are very relaxing.
The hotel has a great indoor pool and massage area with fantastic views of Melbourne!!
6 of 6 found this review helpful.
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Review 5 for Crown Metropol
Customer Rating:
Customer Service:
5
out of
5
Cleanliness:
5
out of
5
Rooms:
5
out of
5
Location:
5
out of
5
Value For Money:
5
out of
5
Family Friendly:
4
out of
5
mich87
Location: Melbourne Australia
Type of Traveler: Couples
Fantasic modern hotel
Date:March 14, 2010
This hotel was beautiful the design and concept of the rooms was different and memorable. The facilites plung pool, gym and the resturant (maze) was well thought out and very user friendly. Definatly a hotel i would recommend not easily forgotten.
1 of 1 found this review helpful.
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Review 6 for Crown Metropol
Customer Rating:
Customer Service:
5
out of
5
Cleanliness:
5
out of
5
Rooms:
4
out of
5
Location:
5
out of
5
Value For Money:
5
out of
5
Family Friendly:
5
out of
5
Nels dawg
Location: Melbourne
Type of Traveler: Traveling with Friends
Great Value for Money!!
Date:March 13, 2010
The true 5 star experience..at an affordable price. It offers a modern/urban and refreshing alternative to the crown towers! The facilities are fantastic..with a unique day spa/wellbeing and fitness centre being at the centre point! The maze restaurant is a must visit...offering some of Gordan ramsays finest dishes!
Definitely worth your while!
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Review 7 for Crown Metropol
Customer Rating:
Customer Service:
5
out of
5
Cleanliness:
5
out of
5
Rooms:
5
out of
5
Location:
5
out of
5
Value For Money:
5
out of
5
Family Friendly:
5
out of
5
D dear
Location: Melbourne
Type of Traveler: Family Traveler
On top of the world.
Date:March 10, 2010
It was a great feeling to be in the hotel. It feels like i am on top of everything. The facilities are mind blowing. It is one of greatest combination of modern art work, the natural sunlight and the natural beauty view i have ever seen. Its one of my favorite hotel with beautiful views.
1 of 1 found this review helpful.
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Review 8 for Crown Metropol
Customer Rating:
Customer Service:
5
out of
5
Cleanliness:
5
out of
5
Rooms:
5
out of
5
Location:
5
out of
5
Value For Money:
5
out of
5
Family Friendly:
5
out of
5
Jona
Location: Melbourne, Australia
Type of Traveler: Single Traveler
Simple Exciting Inviting
Date:March 10, 2010
This hotel has everything. Beautiful artwork, amazing sculptures, mood lighting in the hallways, amazing patterned carpets, an amazing restaurant with a menu to match and facilities from here to next week. I would highly recommend this for travellers of all ages. The rooms are very modern and have all the mod cons for the tech savvy or travelling business person.
What an experience
What an experience
1 of 2 found this review helpful.
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Review 9 for Crown Metropol
Customer Rating:
Customer Service:
5
out of
5
Cleanliness:
5
out of
5
Rooms:
5
out of
5
Location:
5
out of
5
Value For Money:
4
out of
5
Family Friendly:
3
out of
5
Artemis
Location: Melbourne
Type of Traveler: Single Traveler
Luxury, Simplicity, Minimalism
Date:March 9, 2010
You can keep your opulent pillars, grecian-roman-regal fittings and gaudy gold trimmings- Crown Metropol is a miniminalists dream!
Far from basic or plain, the hotel has modern, quirky edges (I love how the luxe rooms are not matchy-matchy. I like things a bit off centre when it comes to interior design.) There is a darkness to the hotel which to me, reads luxury but in an understated way. Like a deep brown Birkin bag. I'm particularly interested in the isika (ishika?) new spa- a holistic new beauty centre. Apparently visiting holistic health experts and yoga classes are pencilled in along side the mani-pedi-massage-vichy shower etc etc.
For my money. for my experience, I loved the look of Metropole.
It is international standard, beautiful and exciting.
Looking forwward to another sneak peak when Gordon Ramsay's restaurant opens there end of next month.
Far from basic or plain, the hotel has modern, quirky edges (I love how the luxe rooms are not matchy-matchy. I like things a bit off centre when it comes to interior design.) There is a darkness to the hotel which to me, reads luxury but in an understated way. Like a deep brown Birkin bag. I'm particularly interested in the isika (ishika?) new spa- a holistic new beauty centre. Apparently visiting holistic health experts and yoga classes are pencilled in along side the mani-pedi-massage-vichy shower etc etc.
For my money. for my experience, I loved the look of Metropole.
It is international standard, beautiful and exciting.
Looking forwward to another sneak peak when Gordon Ramsay's restaurant opens there end of next month.
1 of 1 found this review helpful.
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Review 10 for Crown Metropol
Customer Rating:
Customer Service:
4
out of
5
Cleanliness:
5
out of
5
Rooms:
5
out of
5
Location:
5
out of
5
Value For Money:
4
out of
5
Family Friendly:
3
out of
5
Mikal1988
Location: Melbourne
Type of Traveler: Business Traveler
Metropol will exceed expectations
Date:March 9, 2010
I travelled to the Metropol on a Industry introduction to the hotel before the property opens in May. The property really adds the icing on the cake for all of Crown Industries and adds another level of accomodation for travellers to the Southbank area and Crown Casino Complex. The whole hotel is brand new and is designed in a very complex way that makes it look like it never ends and there is always something more exciting to find around every corner. The rooms are of quality size for value and can accomodate very almost any party of travelers and families.
The Pool is the highlight for me which is located on level 27 and has an infinity edge so you feel like you can become a part of the Melbourne Skyline.
Another top highlight of this property is Maze Restaurant that has the menu designed by Gordon Ramsay and is a pleasent dining experince for platter tasting and also a full seated grill experience.
All together Crown Metropol Will exceed all expectations of the priviliged guest who experience this proptry first hand and we can see the proptery being the stand out jewel in the "Crown Industrys" crown.
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Review 11 for Crown Metropol
Customer Rating:
Customer Service:
4
out of
5
Cleanliness:
5
out of
5
Rooms:
5
out of
5
Location:
5
out of
5
Value For Money:
5
out of
5
Family Friendly:
3
out of
5
ryder
Location: Melbourne, Australia
Type of Traveler: Couples
Review 12 for Crown Metropol
Customer Rating:
Customer Service:
5
out of
5
Cleanliness:
5
out of
5
Rooms:
5
out of
5
Location:
5
out of
5
Value For Money:
5
out of
5
Family Friendly:
3
out of
5
Charlie79
Location: Melbourne, Australia
Type of Traveler: Couples
Beautiful hotel with Melbourne at your fingertips
Date:March 9, 2010
One of Melbourne's newest hotels, this is part of the Crown hotel complex and you are just a few steps away from the dining and gaming Mecca of Melbourne. Brand new hotel so the rooms are nice and fresh, design has a Japanese feel to it so very special. Beautiful day spa on site and the pool has amazing views.
Gordon Ramsay's new restaurant Maze is also in the hotel!
Gordon Ramsay's new restaurant Maze is also in the hotel!
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Review 13 for Crown Metropol
Customer Rating:
Customer Service:
4
out of
5
Cleanliness:
5
out of
5
Rooms:
5
out of
5
Location:
4
out of
5
Value For Money:
4
out of
5
Family Friendly:
3
out of
5
Cambo
Location: Melbourne, Australia
Type of Traveler: Couples
Stunning New Hotel
Date:March 9, 2010
This hotel hasn't even opened yet but I was lucky enough to get a sneak peak while they finish it off (no i don't work for them). While they obviously still have a bit of work to do to finish before it opens in May, you can see already this will be a Melbourne icon in the very near future. The pool is on the 28th floors with views to over the Docklands, and the rooms are very modern with 50's retro style timber furniture, open bathrooms, funky decor and all the mod cons. Design of the building and the artwork are also impressive. I also got a look at the Maze restaurant (the new Gordon Ramsey enterprise) and sampled some food. While only a small taste the restaurant was very stylish. It would've benefitted from being on a higher floor to get the views but then it's to be open to the public as well so can understand it's position on the 1st floor. This hotel will suit people more inclined to contemporary luxury, compared with Crown Towers which is more glitzym and Promenade which is simpler. The Metropol wins for me.
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Ratings-Only Reviews for Crown Metropol
Based on the average of (3) ratings-only reviews
Customer Rating:
Would recommend? Yes 3 out of 3
Customer Service:
4.7
out of
5
Cleanliness:
4.7
out of
5
Rooms:
5
out of
5
Location:
4.3
out of
5
Value For Money:
4.7
out of
5
Family Friendly:
3.7
out of
5